:root{font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:#203034;background:#f4f6f5;font-synthesis:none;text-rendering:optimizeLegibility;letter-spacing:0;--ink: #203034;--muted: #667579;--line: #dce3e1;--soft: #eef2f1;--green: #0d6b63;--green-dark: #134a47;--yellow: #d5a328;--red: #b84545}*{box-sizing:border-box}body{margin:0;min-width:320px;min-height:100vh}button,input,select,textarea{font:inherit;letter-spacing:0}button{cursor:pointer}button:disabled{cursor:wait;opacity:.68}.login-page{min-height:100vh;display:grid;grid-template-columns:minmax(280px,1fr) minmax(430px,560px);background:#173b3d}.login-brand{color:#fff;display:flex;align-items:flex-start;gap:12px;padding:42px 5vw}.login-brand>div:last-child,.brand>div:last-child{display:flex;align-items:baseline}.login-brand strong{font-size:25px}.login-brand span{color:#8cc9c0;font-size:25px;font-weight:500}.brand-mark{width:38px;height:38px;flex:0 0 38px;display:grid;place-items:center;border-radius:6px;background:#ebbd45;color:#173b3d}.login-panel{background:#fff;padding:clamp(56px,10vh,110px) clamp(36px,6vw,84px);display:flex;flex-direction:column;justify-content:center}.login-heading h1{margin:6px 0 8px;font-size:38px;font-weight:650;color:#173b3d}.login-heading p{color:var(--muted);margin:0 0 30px}.eyebrow{display:block;color:var(--green);text-transform:uppercase;font-size:11px;line-height:1.3;font-weight:750;letter-spacing:.08em}.segments{display:grid;grid-template-columns:1fr 1fr;padding:3px;border:1px solid var(--line);border-radius:6px;background:var(--soft);margin-bottom:24px}.segments button{border:0;background:transparent;min-height:42px;border-radius:4px;display:flex;align-items:center;justify-content:center;gap:8px;color:var(--muted);font-weight:650}.segments button.active{background:#fff;color:var(--green-dark);box-shadow:0 1px 3px #1934331f}form{display:grid;gap:17px}label{display:grid;gap:7px;color:#415155;font-size:13px;font-weight:650}input,select,textarea{width:100%;border:1px solid #cbd5d2;border-radius:5px;background:#fff;color:var(--ink);padding:10px 11px;outline:none;min-height:42px}textarea{resize:vertical;line-height:1.45}input:focus,select:focus,textarea:focus{border-color:var(--green);box-shadow:0 0 0 3px #0d6b631c}.primary,.secondary{min-height:39px;border-radius:5px;padding:0 14px;display:inline-flex;align-items:center;justify-content:center;gap:8px;font-weight:700;border:1px solid transparent;white-space:nowrap}.primary{background:var(--green);color:#fff}.primary:hover{background:#095a53}.secondary{color:var(--green-dark);background:#fff;border-color:#cbd7d4}.secondary:hover{background:#f2f6f5}.login-button{margin-top:4px;width:100%;min-height:46px}.demo-note{margin-top:28px;border-top:1px solid var(--line);padding-top:20px;display:flex;align-items:center;gap:10px;color:var(--muted);font-size:12px;line-height:1.45}.demo-note svg{color:var(--green);flex:none}.form-error{padding:10px 12px;border-radius:5px;border:1px solid #ebc2c2;background:#fff4f4;color:#913636;display:flex;align-items:flex-start;gap:8px;font-size:13px;font-weight:550}.spin{animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.app-shell{min-height:100vh;display:grid;grid-template-columns:236px 1fr;grid-template-rows:64px 1fr}.topbar{grid-column:1 / -1;grid-row:1;position:sticky;top:0;z-index:20;background:#173b3d;color:#fff;display:flex;align-items:center;padding:0 22px;border-bottom:1px solid #2d5152}.brand{display:flex;align-items:center;gap:9px}.brand .brand-mark{width:32px;height:32px;flex-basis:32px}.brand strong,.brand span{font-size:17px}.brand span{color:#91c8c1}.environment{margin-left:26px;display:flex;align-items:center;gap:7px;font-size:12px;color:#b7cecb}.environment span{width:7px;height:7px;border-radius:50%;background:#ebbd45}.topbar-user{margin-left:auto;display:flex;align-items:center;gap:9px}.topbar-user>div:nth-child(2){display:grid;line-height:1.25}.topbar-user strong{font-size:12px}.topbar-user span{font-size:11px;color:#aec4c1}.avatar{width:32px;height:32px;border-radius:50%;display:grid;place-items:center;background:#e2b341;color:#173b3d;font-size:11px;font-weight:800}.icon-button{width:36px;height:36px;padding:0;display:grid;place-items:center;border:0;border-radius:5px;background:transparent;color:inherit}.icon-button:hover{background:#ffffff1a}.sidebar{grid-column:1;grid-row:2;position:sticky;top:64px;height:calc(100vh - 64px);background:#fff;border-right:1px solid var(--line);padding:18px 12px;display:flex;flex-direction:column;z-index:15}.customer-picker{padding:0 6px 17px;border-bottom:1px solid var(--line);margin-bottom:12px}.customer-picker>label{font-size:10px;text-transform:uppercase;color:var(--muted);margin-bottom:7px;letter-spacing:.06em}.select-wrap{position:relative}.select-wrap svg{position:absolute;left:9px;top:12px;color:var(--green);pointer-events:none}.select-wrap select{font-size:12px;padding-left:31px;padding-right:5px}.sidebar nav{display:grid;gap:3px}.sidebar nav button{border:0;border-radius:5px;min-height:42px;background:transparent;color:#4a595c;display:flex;align-items:center;gap:11px;padding:0 12px;text-align:left;font-weight:600}.sidebar nav button:hover{background:#f1f5f4}.sidebar nav button.active{background:#e7f1ef;color:var(--green-dark);box-shadow:inset 3px 0 var(--green)}.nav-badge{margin-left:auto;min-width:20px;height:20px;padding:0 6px;border-radius:10px;display:grid;place-items:center;background:var(--yellow);color:#263b39;font-size:11px;font-weight:800}.sidebar-footer{margin-top:auto;padding:14px 6px 0;border-top:1px solid var(--line)}.sidebar-footer button{width:100%;font-size:12px}.mobile-menu,.nav-close{display:none}.workspace{grid-column:2;grid-row:2;min-width:0;padding:28px clamp(24px,4vw,58px) 60px}.customer-header{display:flex;justify-content:space-between;gap:24px;align-items:flex-end;padding-bottom:22px;border-bottom:1px solid var(--line);margin-bottom:24px}.customer-header h1{margin:5px 0 9px;font-size:26px;font-weight:650;color:#173b3d}.context-line{display:flex;flex-wrap:wrap;gap:5px 16px;color:var(--muted);font-size:12px}.context-line span:not(:last-child):after{content:"";width:3px;height:3px;background:#9aaba7;border-radius:50%;display:inline-block;margin:0 0 2px 16px}.view-stack{display:grid;gap:22px}.metric-strip{display:grid;grid-template-columns:repeat(4,minmax(150px,1fr));background:#fff;border:1px solid var(--line);border-radius:6px}.metric-strip>div{padding:19px 20px;display:grid;gap:6px;min-width:0}.metric-strip>div:not(:last-child){border-right:1px solid var(--line)}.metric-strip span,.detail-band span{color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.05em}.metric-strip strong{font-size:21px;color:#173b3d;white-space:nowrap}.metric-strip small{color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.section-block{background:#fff;border:1px solid var(--line);border-radius:6px;overflow:hidden}.section-heading{min-height:70px;padding:15px 20px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line)}.section-heading h2{margin:3px 0 0;font-size:17px;color:#203b3e}.section-heading>svg{color:var(--green)}.insight-list{display:grid}.insight{min-height:66px;border:0;border-bottom:1px solid #e6ebe9;background:#fff;padding:11px 18px;display:grid;grid-template-columns:9px minmax(180px,1fr) auto 20px;align-items:center;gap:13px;text-align:left;color:var(--ink)}.insight:last-child{border-bottom:0}.insight:hover{background:#f7f9f8}.insight-dot{width:8px;height:8px;border-radius:50%;background:#4e8f89}.insight-warning .insight-dot{background:var(--yellow)}.insight-success .insight-dot{background:#418d64}.insight>span:nth-child(2){display:grid;gap:4px}.insight strong{font-size:13px}.insight small{color:var(--muted);font-size:12px}.insight em{color:var(--green);font-style:normal;font-size:12px;font-weight:700}.insight>svg{color:var(--green)}.action-grid{display:grid;grid-template-columns:repeat(2,1fr)}.action-grid button{min-height:77px;background:#fff;border:0;border-bottom:1px solid var(--line);display:grid;grid-template-columns:28px 1fr 18px;align-items:center;gap:11px;padding:14px 20px;text-align:left;color:var(--ink)}.action-grid button:nth-child(odd){border-right:1px solid var(--line)}.action-grid button:nth-last-child(-n+2){border-bottom:0}.action-grid button:hover{background:#f6f9f8}.action-grid button>svg:first-child{color:var(--green)}.action-grid button>svg:last-child{color:#879693}.action-grid button span{display:grid;gap:3px}.action-grid button strong{font-size:13px}.action-grid button small{color:var(--muted)}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:13px}th{background:#f5f7f6;color:#647275;font-size:10px;text-align:left;text-transform:uppercase;letter-spacing:.05em;padding:11px 18px;white-space:nowrap}td{padding:14px 18px;border-top:1px solid #e7ecea;white-space:nowrap}tbody tr:hover{background:#fafbfb}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px}.status{display:inline-flex;align-items:center;gap:6px;font-size:11px;font-weight:650}.status span{width:7px;height:7px;border-radius:50%;background:#5c8a94}.status-success span{background:#458961}.status-warning span{background:#d3a22c}.text-button{background:none;border:0;color:var(--green);font-weight:700;padding:5px}.detail-band{display:grid;grid-template-columns:repeat(3,1fr);background:#f8faf9;border-bottom:1px solid var(--line)}.detail-band>div{padding:16px 20px;display:grid;gap:5px}.detail-band>div:not(:last-child){border-right:1px solid var(--line)}.bank-band{grid-template-columns:minmax(220px,1fr) auto;align-items:center;padding-right:20px}.bank-band>div:not(:last-child){border-right:0}.billing-summary{padding:24px 20px;display:grid;gap:4px}.billing-summary>strong{color:#173b3d;font-size:30px}.billing-summary>span{color:var(--muted);font-size:12px}.billing-summary p{margin:15px 0 0;padding:11px 13px;background:#edf5f3;border-left:3px solid var(--green);font-size:12px}.ticket-list{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr))}.ticket-list article{padding:18px 20px;border-right:1px solid var(--line);border-bottom:1px solid var(--line)}.ticket-list article>div,.ticket-list footer{display:flex;justify-content:space-between;gap:12px;align-items:center}.ticket-list h3{font-size:15px;margin:14px 0 7px}.ticket-list p{color:var(--muted);font-size:12px;line-height:1.5;min-height:36px}.ticket-list footer{justify-content:flex-start;flex-wrap:wrap;color:var(--muted);font-size:10px}.status-control{display:block}.status-control select{width:auto;min-height:32px;padding:5px 28px 5px 9px;font-size:11px;font-weight:650}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.timeline{padding:9px 20px 20px 29px}.timeline>div{position:relative;min-height:62px;border-left:1px solid #cad5d2;padding:12px 0 12px 23px}.timeline-marker{position:absolute;left:-5px;top:18px;width:9px;height:9px;border:2px solid white;border-radius:50%;background:var(--green);box-shadow:0 0 0 1px var(--green)}.timeline>div>div{display:grid;gap:5px}.timeline strong{font-size:13px}.timeline small{color:var(--muted)}.empty,.page-loading{min-height:240px;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:10px;color:var(--muted)}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:50;background:#12262775;padding:24px;display:grid;place-items:center}.modal{background:#fff;border-radius:7px;width:min(610px,100%);max-height:calc(100vh - 48px);overflow:auto;box-shadow:0 22px 70px #0c202147}.modal>header{display:flex;justify-content:space-between;align-items:center;padding:18px 21px;border-bottom:1px solid var(--line)}.modal h2{margin:4px 0 0;font-size:19px;color:#173b3d}.modal .icon-button{color:var(--muted)}.modal form{padding:20px 21px}.modal form>footer{display:flex;justify-content:flex-end;gap:9px;border-top:1px solid var(--line);padding-top:17px;margin-top:3px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.form-grid.three{grid-template-columns:.75fr 1fr 1fr}.context-box{padding:12px 14px;background:#eef4f2;border-radius:5px;display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:12px}.context-box span{color:var(--muted)}.suggestion{min-height:39px;border:1px solid #bdd7d2;background:#edf7f5;color:var(--green-dark);border-radius:5px;display:flex;align-items:center;justify-content:center;gap:8px;font-weight:700}.checkbox{display:flex;grid-template-columns:18px 1fr;align-items:start;gap:9px;padding:10px 12px;background:#fff7e6;border:1px solid #ead098;border-radius:5px}.checkbox input{width:16px;min-height:16px;margin:1px 0 0}.form-note{margin:-5px 0 0;color:var(--muted);font-size:12px;line-height:1.45}.toast{position:fixed;z-index:70;right:22px;bottom:22px;max-width:min(390px,calc(100vw - 44px));min-height:46px;display:flex;align-items:center;gap:9px;padding:11px 14px;border-radius:6px;color:#fff;box-shadow:0 10px 35px #182d2d3b;font-size:13px;font-weight:650}.toast-success{background:#24634d}.toast-error{background:#9e3f3f}@media(max-width:980px){.metric-strip{grid-template-columns:repeat(2,1fr)}.metric-strip>div:nth-child(2){border-right:0}.metric-strip>div:nth-child(-n+2){border-bottom:1px solid var(--line)}}@media(max-width:760px){.login-page{display:block;background:#fff}.login-brand{background:#173b3d;padding:22px 25px}.login-panel{padding:44px 25px}.app-shell{display:block;padding-top:58px}.topbar{height:58px;position:fixed;inset:0 0 auto;padding:0 12px}.topbar .brand span,.environment,.topbar-user>div:nth-child(2),.topbar-user .avatar{display:none}.mobile-menu{display:grid;margin-right:5px}.sidebar{position:fixed;inset:0 auto 0 0;top:0;width:min(285px,86vw);height:100vh;transform:translate(-105%);box-shadow:10px 0 40px #142b2b33;transition:transform .2s ease;padding-top:55px}.sidebar.open{transform:translate(0)}.nav-close{display:grid;position:absolute;right:10px;top:10px;color:var(--ink)}.workspace{padding:20px 15px 48px}.customer-header{align-items:flex-start}.customer-header h1{font-size:21px}.customer-header .secondary{width:39px;padding:0;font-size:0}.context-line{display:grid;gap:4px}.context-line span:after{display:none!important}.metric-strip{grid-template-columns:1fr 1fr}.metric-strip>div{padding:15px}.metric-strip strong{font-size:17px}.action-grid{grid-template-columns:1fr}.action-grid button,.action-grid button:nth-child(odd),.action-grid button:nth-last-child(-n+2){border-right:0;border-bottom:1px solid var(--line)}.action-grid button:last-child{border-bottom:0}.insight{grid-template-columns:9px 1fr 18px}.insight em{display:none}.form-grid,.form-grid.three,.detail-band{grid-template-columns:1fr}.detail-band>div:not(:last-child){border-right:0;border-bottom:1px solid var(--line)}.bank-band{grid-template-columns:1fr;padding:0}.bank-band>div:not(:last-child){border-bottom:1px solid var(--line)}.bank-band>button{margin:12px 15px}}@media(max-width:430px){.metric-strip{grid-template-columns:1fr}.metric-strip>div{border-right:0!important;border-bottom:1px solid var(--line)}.metric-strip>div:last-child{border-bottom:0}.modal-backdrop{padding:0;align-items:end}.modal{width:100%;max-height:92vh;border-radius:7px 7px 0 0}}